Privacy & Data Protection Policy:

Surge Energy is committed to safeguard your privacy and personal data. This policy explains how we gather, use, process, and protect your personal information in compliance with applicable laws and regulations, such as the Data Protection Act of 2019.

Information We Collect:

We may collect personal information from you, including your name, email address, phone number, and any other personal information you voluntarily provide to us. We may also collect non-personal information, such as your IP address and browser type, through cookies or other tracking technologies with your consent.

When offering our services to you, we may also collect sensitive data that are subject to regulations, such as those under the Ministry of Health, Kenya, and other relevant government bodies.

How We Use Your Information:

We may use your personal information to:

• Reach out to you to for feedback our provision of service

• Respond to your inquiries, requests, or other relevant matters

• Provide you with the services you have requested

• Improve and customize our services

• Prevent, investigate, and address fraud, security, or technical issues

• Analyze the data to enhance the services we offer,

Sharing Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

• We may share your information with our service providers and business partners who help us provide the services you have requested, such as insurance for validation and verification purposes

• We may share your information with government authorities, law enforcement officials, or other third parties as required by law, legal process, or to address legal issues

Retaining Your Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is permitted and or required by law.

Protecting Your Information:

We have implemented suitable technical and organizational measures to protect your personal information from unauthorized or unlawful access, use, or disclosure. Please note that no security system is entirely full proof.

Your Rights:

You have the right to access, correct, and erase your personal information, as well as the right to object to or restrict its processing. You also have the right to file a complaint with us if you believe your rights have been violated. To exercise your rights, please contact us using the contact information provided below.

Updates To This Policy:

We may revise this policy from time to time. Any changes will be posted on our website, so please check this policy periodically for updates.

Contact Us:

If you have any questions, comments, or concerns about this policy, please contact us at admin@surge.energy